To become a part of The Hotel’s excitement, simply register on our customer portal. You’ll be prompted to provide information about yourself and your furry companion, along with the required vaccination book upload. For additional information, please refer to the “Join the Hotel” section for detailed instructions!

Absolutely! We understand that it’s natural to have concerns when multiple dogs come together. But rest assured, the benefits of education and socialisation far outweigh any minimal risks. Our dedicated team follows strict hygiene and safety protocols to keep your pet secure.
If you have any questions or worries, please don’t hesitate to contact us. We’re here to provide you with peace of mind.

At The Dog Hotel, as with most pet care facilities, we do not cover veterinary expenses related to the situations mentioned. It’s challenging to completely eliminate such incidents in a boarding or dog daycare environment. However, it’s important to remember that these are rare exceptions at The Dog Hotel, not the rule. In most cases, your dog will return home happily tired, clean, and in good health.
We take pride in our years of experience and our hundreds of satisfied, returning customers.

Here’s a glimpse of a typical day at The Dog Hotel:
7 AM: Rise and shine at the Dog Villa, where your furry friend joins their fellow doggies.
8 AM: It’s off to the beach for a group stroll with their pals!
9 AM – 5 PM: Playtime takes center stage at The Hotel. Our canine guests enjoy hours of carefree play in the park under the watchful eye of our attentive staff.
5 PM: It’s feeding time at the Hotel.
6 PM: After a quick check at the Hote;, boarding doggies return to the Dog Hotel, where they can unwind for a well-deserved night’s rest.

Absolutely! We offer invigorating beach walks in the morning. Our furry guests depart the Dog Villa at approximately 8 AM, riding in style with our Dog Taxi. Our dedicated staff will guide them on a refreshing stroll along Batu Belig beach, keeping them on leash. This one-hour adventure, equivalent to covering 3-4 kilometers, is a perfect way to kick-start their day at The Dog Hotel.

Yes, we sure do! At The Dog Hotel, we offer three fantastic pools to cater to your water-loving dog. You’ll find two delightful bone-shaped swimming pools in the Park and a standard pool right in the Dog Villa. If your furry friend adores water, it’s a true paradise for them. And if water isn’t their thing, not to worry, as many other joyful dogs play around while keeping dry.
If you’d like your dog to become more comfortable around water, consider booking a swimming lesson with our expert staff!

While we maintain a vigilant stance against fleas and ticks at The Dog Hotel, it’s essential to understand that, on rare occasions, they could potentially appear on our property. To ensure the safety of all our guests, it is crucial that your dog arrives at our pet care facility free of fleas and ticks and is on a suitable prevention medication. Each time your furry friend accesses the Dog Hotel, they will undergo a thorough ‘check-in inspection’ to maintain a pest-free environment

Life at The Dog Hote; is thrilling. Dogs often leave tired but happy, possibly sleeping more than usual. Changes in routine and excitement are common when their owners are away. Some may experience temporary digestive changes. Weight loss from all the play is normal. Ensure they’re well-fed after their day of fun at The Dog Hotel.